Quality Issues with Chinese Electric Vehicles

I just had an interesting experience that I thought I’d share. I’ve mentioned that I’m a partner in a company that imports and sells electric vehicles into island nations – starting with Bermuda. And what’s not to like about that? You’ll work hard to find a better set of factors militating toward EVs anywhere in the world: expensive gas, huge tax incentives, low speed limits, short drives, wealthy people, etc.

But here’s an interesting wrinkle: What to sell? Sure, the big OEMs are near to their proposed launch dates for cars like the Nissan LEAF and the Chevy Volt – and dozens of others are right behind them. But here’s an opportunity to sell something right now – if we can find the right car. Of course, there are several Chinese EVs rolling off the assembly lines, so why not consider them? In a word: quality.

I just got off the phone with a friend who has a relationship with Chinese manufacturer that’s been cranking these out for years. In fact, we bought one a year ago for a test in the real-world conditions in Bermuda. After about 14 months in that salty environment, it has rust holes the size of baseballs.

“Oh, I think what we have now is far better,” he told me. “You think?” I asked. “Sure, he replied. Why don’t you inspect the new model for yourselves.” Dude: we’re not metallurgists; we’re car dealers.

“Well, you can have some tests done,” he offered. But since when did it become the responsibility of the dealer to test the quality of the cars he sells? Isn’t that what manufacturers do? I know there are issues with China generally, but give me a break. Can he seriously expect us to distribute a product whose quality issues are completely unknown? How many Honda dealers would there be if Honda shifted the responsibility of QC to its dealers? Our job is to sell high-quality, high-value cars. His job is to make damn sure that the cars he’s selling us meets those criteria — regardless of what it takes to do that.

I’m unwilling to paint an entire nation and all of its product with the same brush, but we really do have a quality issue here. Any suggestions?