Developing a Reseller Strategy for WindStream, Leader in MicroWind
Anyone who’s ever used a reseller channel (dealers, retailers, VARs, distributors, mass merchandisers, etc.) knows that this whole approach to marketing and sales is the ultimate “double-edged sword.” The most obvious benefits include an enormous and more-or-less instant expansion of your sales force with very little overhead, and thus a huge amount of leverage in terms of reaching your target end-user customer segments. Where it would require eons for you to develop these relationships from scratch, resellers come with them neatly tucked into place.
The most obvious downside is lack of mind-share. These people don’t work for you; you cannot manage them directly, so if you don’t provide them adequate training – and, more importantly – incentive, you’re headed for certain failure. (more…)