Innovation Means Introducing New, Relevant Concepts to Your Customers
I had a talk just now with an old friend — an extremely senior business visionary who helped me put a few things into perspective about the innovations that are reshaping our world. Coming out of decades of work for Deloitte Consulting and other top names in strategy, she explained:
There’s the BUY-side, the supply chain, which has been quite important through the last few decades. A change in tax law, for example, can mean huge savings by completely re-constructing this part of the business. However, it’s not where the energy is today.
There’s the IN-side, the core business. Here are all the changes you’re making within the enterprise. Again, not where the world’s attention is aimed now.
And there’s the SELL-side. This, of course, was always important – but now it’s where the world is truly focused. (more…)